Terms and Conditions
Acceptance
The site is operated by Fiorela and its subsidiaries. By using this site, you agree to the terms and conditions set out below. Your continued use of the site constitutes your acceptance and compliance with these terms, which may be modified at any time without notice. If changes are made, your continued use after the changes take effect means that you accept the updated terms.
Capacity
Products on the site are available for sale only to individuals legally capable of entering into binding contracts.
Orders
When you place an order on the site, it constitutes an offer to purchase a specific product at the listed price (including shipping fees, taxes, and other charges). Once an order is processed, it cannot be canceled. Fiorela reserves the right to accept or reject your order for various reasons, such as product unavailability, pricing errors, or errors in your order. Your contract with us is confirmed only when we send you an order and payment confirmation.
Pricing
The prices of products, services, and shipping fees are displayed on the site and may change at any time, depending on availability.
Goods and Services Tax ("GST") and Other Taxes
Prices on this site include a 10% GST. Fiorela retains ownership of the products you order until full payment is made, although the risk of loss is transferred to you upon delivery or collection by a postal or delivery service.
Refunds and Returns
Refund and return conditions are described in our return policy.
Limitation of Liability
Fiorela cannot be held responsible for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the site, the purchase of products, or unauthorized access or alteration of your data. Our liability, if any, is limited to the replacement or repair of the goods, or the payment of the costs to replace or repair the goods.
Gift Cards
Gift cards purchased online are valid for six months from the date of purchase. They cannot be used after their expiration.
Mobile Service Conditions
Fiorela's mobile messaging service is operated by Fiorela and its subsidiaries. By signing up for the SMS/text messaging service, you agree to receive recurring messages, including updates, alerts, promotions, and offers. Participation is voluntary and not required to make purchases. You are responsible for any charges imposed by your wireless carrier for text messaging.
You may unsubscribe from the service at any time by following the instructions in the text message. Fiorela is not responsible for delayed or undelivered messages. If your mobile number changes, you must re-register with the new number.
Privacy Notice
We respect your privacy. To understand how your personal information is collected and used, please review our Privacy Notice. For any assistance, contact us at contactus@fioreladresses.com.