Privacy Policy

Fiorela Dresses is committed to protecting your privacy. This privacy policy describes how we collect, use, store, and protect your personal information. By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect different types of information to provide and improve our services for you:

  • Personal Information: Name, address, email, phone number, and payment details.

  • Browsing Information: IP address, browser type, operating system, pages visited on our site, and other browsing statistics.

  • Device Information: Device type, operating system, and other identifiers related to the device used to access our site.

  • Cookies: We use cookies and similar technologies to track activity on our site and store certain information. You can set your browser to refuse all cookies or alert you when a cookie is sent. However, if you do not accept cookies, some parts of our site may not function properly.

How We Use Your Information

We use the collected information for various purposes, including:

  • Order Processing: To process payments and deliver products.

  • Communication: To send updates regarding your orders, information about new products, and promotions (if you subscribed).

  • Service Improvement: To analyze user navigation on the site and improve user experience.

  • Personalized Advertising: To display targeted ads on other websites via our advertising partners.

  • Security and Fraud Detection: To protect our site and users against fraud and malicious activities.

Sharing Data with Third Parties

We do not sell your personal information to third parties. However, we may share your data with the following types of third parties:

  • Service Providers: Companies that help us operate our site and deliver services, such as Shopify (store hosting), Klaviyo (email marketing), Google (advertising and analytics), and Facebook (advertising).

  • Advertising Partners: We use platforms like Google Ads and Facebook to show personalized ads. These partners may collect browsing data from our site and others to serve targeted ads.

International Data Transfers

Your personal information may be transferred to and processed outside your country of residence, including in the United States, where our operations are based. We take all necessary measures to ensure your data is processed securely and in accordance with this privacy policy.

Data Security

The security of your data is important to us. We have implemented appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We will retain your information for as long as necessary to fulfill the purposes outlined in this policy, including to comply with legal obligations, resolve disputes, and enforce our agreements. After this period, your data will be deleted or anonymized.

Your Rights Under the GDPR

If you are in the European Union (EU) or European Economic Area (EEA), the GDPR grants you the following rights regarding your personal data:

  • Right of Access: Request a copy of your personal data.

  • Right of Rectification: Request the correction of incorrect or incomplete information.

  • Right to Erasure: Request the deletion of your personal data, unless we are legally required to retain it.

  • Right to Restrict Processing: Request that we limit the processing of your data.

  • Right to Data Portability: Request the transfer of your data to another organization or directly to you.

  • Right to Object: Object to the processing of your data.

To exercise any of these rights, contact us at Contact@fioreladresses.com.

Legal Basis for Processing under GDPR

Fiorela Dresses collects and processes your personal data based on the following legal grounds:

  • Contract Performance: To fulfill contractual obligations, such as processing orders and delivering products.

  • Consent: For marketing communications, we process your data based on your prior consent, which you can withdraw at any time.

  • Legitimate Interest: To improve our services and ensure site security.

  • Legal Obligation: In some cases, we may be required to process your data to comply with applicable laws.

Use of Cookies

We and our third-party partners use cookies to track activity on our site and store certain information. You can disable cookies in your browser settings, but this may affect your experience on our site.

Complaints

If you believe we have violated any of your data protection rights under the GDPR, you have the right to file a complaint with your country’s data protection authority. We also encourage you to contact us directly to resolve any concerns.

Changes to This Privacy Policy

We may update our privacy policy from time to time. Any changes will be posted on this page, and in case of significant changes, we will notify you by email or on our website.

Contact

If you have any questions or concerns about this privacy policy or the use of your information, please contact us:

Fiorela Dresses
Email: Contact@fioreladresses.com